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Email

How do I whitelist all email from a domain in cPanel?

July 20, 2020July 20, 2020 by Spiderz.com

cPanel includes spam filtering capabilities powered by Apache SpamAssassin™ that filter inbound email for your email accounts. The cPanel ‘Spam Filters’ interface available at cPanel … Read more

How do I know my mailbox has reached its quota limit?

October 6, 2019August 1, 2019 by Spiderz.com

Email storage on a cPanel server is governed by the allocated disk space for email accounts created from within the cPanel interface. If you have … Read more

What are MX records and why do I have to worry about them?

October 6, 2019July 24, 2019 by Spiderz.com

MX records or Mail Exchange records are resource records within the Domain Name System (DNS) and specify the host that is designated to handle inbound … Read more

I host my website with Spiderz, can I host my Email elsewhere?

October 6, 2019July 24, 2019 by Spiderz.com

Email services are generally provided with most hosting plans, however at Spiderz you have the choice of choosing a plan with or without Email. If … Read more

What are ‘full email headers’ and how do I find them?

October 6, 2019July 9, 2019 by Spiderz.com

In order to troubleshoot emails delivery problems, you may be asked to submit full email headers for an email that has slipped through spam protection … Read more

How many emails am I allowed to relay through my domain?

October 6, 2019July 9, 2019 by Spiderz.com

We disallow bulk email relay through Spiderz systems and monitor any bulk email activity across all user domains for security and compliance needs. If you … Read more

How do I whitelist a domain name that I want to receive email from?

October 6, 2019July 3, 2019 by Spiderz.com

A sending domain with good IP reputation may never require whitelisting across our systems, however if a sending domain has experienced recent spam-related issues or … Read more

My domain or email address is being blocked by a Spam Filter or Firewall at the recipient server. How do I have them unblock me?

October 6, 2019July 3, 2019 by Spiderz.com

The IP address or host of the server your mail runs on is being blocked by the recipient server, even though everything has been fine … Read more

One of the emails I sent, hasn’t been received by the recipient. What must I do?

October 6, 2019July 2, 2019 by Spiderz.com

We all wish email deliveries were as robust as WhatsApp with two blue tick confirmations! Bounce Notification Sometimes an email to a regular contact may … Read more

My email account can’t send outgoing email. What must I do?

October 6, 2019July 2, 2019 by Spiderz.com

Sending email from your email account requires that your email client, e.g Microsoft Outlook is configured correctly. Email client settings vary depending on the type … Read more

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